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Current Events/News: E-newsletter: 2008 Archives

I-CAR ANNOUNCES NEW CHIEF STAFF EXECUTIVE

John Edelen
John Edelen

The International Board of Directors of the Inter-Industry Conference on Auto Collision Repair (I-CAR) today announced that it has appointed John W. Edelen to fill the position of President and Chief Executive Officer of the organization. Edelen has served as interim chief executive since November 2007.

Sam Pezzullo, Vice-Chairman of I-CAR’s International Board of Directors, made the announcement. “Since last November, at the request of the I-CAR Board, John Edelen has been serving as the Interim CEO of I-CAR. The Board is pleased with the progress that I-CAR is making under John’s leadership, and we want to see this progress continue. Through his appointment, we will be able to provide the organization with continuity, and build upon the early work that John has done with both the I-CAR Staff and Volunteers. John has resigned from his position as a member of the Board of Directors, and as Chairman, to assume this leadership role,” said Mr. Pezzullo.

Per the I-CAR Bylaws, Mr. Pezzullo, as Vice-Chair, will assume the responsibilities of the chairman position vacated due to Mr. Edelen’s resignation from the Board.

“The past months at I-CAR have been both challenging and rewarding,” offered Mr. Edelen. “The organization has stepped-up to meet the challenges of these difficult times for the auto collision repair inter-industry, and for I-CAR. We are re-engaging with our customers, and taking their lead in finding ways to deliver increased value from the I-CAR training experience. Our Volunteers, Instructors and Staff have the highest levels of commitment to the Vision of I-CAR - that every person in the collision industry, current and future, has the necessary knowledge and skills relevant to their position to achieve a complete and safe repair,” he continued. “I am grateful for the support of I-CAR Volunteers, Instructors and Staff, and for the confidence that the I-CAR Board has placed in me. I commit to do all that I can to lead I-CAR in fulfilling the Mission for which it was created by the auto collision inter-industry, close to thirty years ago.”

“Extraordinary times require extraordinary measures and in my 25-plus years involved with I-CAR, this is one of those times. As Chairman of the Search Committee, it seemed to me that the committee always ended up talking about finding someone with the talents that John had and was using in his position as Chairman of the Board and Interim CEO,” said Chuck Sulkala of ACME Body & Paint in Boston, Mass. “Several times we asked how long we could continue to have his expertise in the interim position as we searched for someone who had the mix of experience and skill sets that John was bringing to the organization. I believe this move will be the best short-term action for I-CAR, positioning us for long-term success to benefit the industry we serve.”

“This is fantastic news!! I cannot think of a better person to lead I-CAR than John. John’s knowledge of I-CAR, the strong relationships he’s built within the inter-industry, and his passion for excellence to make I-CAR a stronger organization are a few of the reasons why the I-CAR International Board of Directors supported the idea of John becoming the Chief Staff Executive of I-CAR. Personally, I’ve learned a great deal from John, and am honored to work with him,” stated Mike Schoonover, President of Schoonover Body Works, who holds an Automotive Service Association (ASA) seat on the Board. “I believe he will do a great job leading the staff and volunteers of I-CAR, by empowering them to provide high quality education to the Collision Repair Industry.”

“As a member of the Board from the collision repair segment, I am extremely pleased that John Edelen has accepted the position of Chief Staff Executive of I-CAR. He has shown through his interim term that he has the experience and leadership skills to guide the very dedicated staff of I-CAR through these challenging times,” stated Bob Keith, Director of Environmental, Safety, and Production for CARSTAR. “The Board will work with John and the Staff to rebuild the organization by providing a high quality product with a high level of customer service which we as repairers strive to deliver every day.”

John Edelen had been a member of I-CAR’s International Board of Directors for five years. He had been an officer at Allstate Insurance Company, responsible for Allstate’s auto claim handling practices. He is a graduate of Rutgers College, and of New York Law School. John has participated in a number of executive post-graduate courses, including studies at: The Sloan School of Management at MIT, The Kellogg School of Management of Northwestern University, and a consortium of MIT, Tufts and Harvard, in Boston. Over the past ten years, John has served on a number of for-profit and non-profit boards, including: Tech-Cor, LLC; Sterling Collision Repair Centers; the Certified Aftermarket Parts Association (CAPA); the CynCast Corporation; and, I-CAR, where he most recently served as Board Chairman. In the past, John has presented at inter-industry forums such as CIC, NACE and IBIS.

 

I-CAR INTERVIEW WITH SCENE GENESIS ONLINE NOW

Scene Genesis, a provider of web-based workflow and connectivity solutions for property and casualty insurers, recently conducted an interview with I-CAR President and CEO John Edelen and it is now posted on its web site. The 20 minute interview covers the history of I-CAR, where it is today, the future of I-CAR training in the inter-industry, and closes with an emphasis on the strength of I-CAR being its strong volunteer and program instructor force.

“I-CAR came into being with the introduction of unibody vehicles over 30 years ago. Training was needed in order to repair these vehicles properly. Today we are at a stage that is similar to the origins from which I-CAR came. Emerging trends like alternative fuels such as hybrids, the increased use of aluminum in vehicles and the increased use of vehicle electronics and occupant protection systems complicate the ability to repair a vehicle properly. The use of waterborne paints and other materials used to protect the environment is also on the rise. The industry is calling on I-CAR for training in these emerging materials and new technologies,” stressed Edelen.

“The ability of I-CAR to meet the needs of the inter-industry to a great extent is supported by a network of extraordinarily driven volunteers and part-time program instructors, that for me is so much the heritage and true strength of I-CAR,” exclaimed Edelen.

The interview is available as a podcast at www.sceneexchange.com.

About Scene Genesis
Scene Genesis offers SceneExchange, a novel Web-based marketplace that lets participating insurance companies’ customers choose among participating auto-repair shops for prompt, high-quality repairs. More than 3,000 autobody shops nationally have signed up.

SceneExchange puts collision shops on an even playing field and puts control over workflow into the shop owners’ hands. During the product’s pilot in the Carolinas, shops said that customers were better informed about the repair process—as well as more engaged—leading to higher satisfaction rates.

 

I-CAR ADDS CUSTOM PAINTING TO ITS ONLINE TRAINING LIBRARY!

ISP02Have your next vehicle shine with the Custom Painting (ISP02) I-CAR online training program.

Whether you are custom painting a hobby project of your own or a customer’s vehicle, you need up-to-date technical information on the latest safety issues and processes so that the color is popping off the vehicle. Custom Painting (ISP02) provides you this information with step-by-step descriptions and informative video demonstrations needed before you start your next custom paint job.

Technical information you will gain from this program includes:

  • Protect yourself by learning which safety equipment should be worn when working with hazardous materials.
  • Save time and money by learning how refinish defects can be prevented.
  • For a quality finish, learn more on application of candy finish, how to create traditional and realistic flames, geometric designs, air brush and pin striping techniques, and how to create simulated metal plating and wood grain.

The content found in this online training program pertains to industry professionals in the following fields:

  • Collision Repair
  • Education
  • General Interest

Staying in tune with current repair information is simple with I-CAR Online Training – a handy tool to help you earn and keep the Gold Class and Platinum designations. Collision repair training – 24/7. Start here and complete the Custom Painting (ISP02) online training program in approximately 60 minutes.

 

I-CAR CONTINUES DRIVE TOWARD GREATER CUSTOMER FOCUS WITH THE APPOINTMENT OF MARKET DEVELOPMENT ANALYST

I-CAR is pleased to announce the appointment of Robert Humpal to the position of Market Development Analyst effective immediately.

Humpal will report to Joyce Kasmer, I-CAR Director of Marketing and will be responsible for data mining and statistical analysis/modeling to identify key touch factors that influence and/or predict customer behavior.  He will be accountable for collecting and analyzing market segment and industry data to support strategic planning. His role is critical in providing I-CAR fact driven data on market needs which will ultimately help the promotion of I-CAR products and services.  Humpal will be a key leader in analyzing ‘Voice of the Industry’ data which is necessary to collect and assess to provide the industry the training it demands.

“We are very pleased to have Robert Humpal on board with I-CAR,” stressed John Edelen, I-CAR President and CEO. “As I-CAR continues to center itself in its customer-focused role in the inter-industry it is imperative that we have the knowledge and data-driven facts to make sound business decisions on product offerings for the inter-industry.”
 
Humpal brings over 15 years of market research experience to I-CAR with proven skill in developing business plans; including forecasting market demand, customer profiling, and product design and launch. He has completed Six Sigma Green Belt training. Humpal has also been part of product rationalization teams in the past which worked to reduce redundancy and make logical consolidations of product offerings.

Most recently, Humpal was a Sales and Marketing Analyst for OfficeMax, Inc. He has an extensive automotive background as he held several marketing and research positions with Chicago Rawhide (SKF) and Everco Industries (Moog Automotive). 

Humpal holds a B.S. in Business Administration with a concentration in marketing. He also holds a MBA with a concentration in marketing.

 

REGISTER TODAY FOR THE I-CAR EDUCATION FOUNDATION 2008 GOLF TOURNAMENT PRESENTED BY TOYOTA MOTOR SALES U.S.A., INC.

Industry professionals attending the I-CAR International Annual Meeting or the Collision Industry Conference in July can support a good cause and enjoy a day on the golf course by registering for the Seventh Annual I-CAR Education Foundation Golf Tournament, sponsored by Toyota Motor Sales, U.S.A., Inc., that takes place on Thursday, July 24, 2008 in Scottsdale, AZ at the Tournament Players Club.

I-CAR International Annual MeetingIndividuals and teams can register for the tournament and the I-CAR International Annual Meeting online by visiting
www.i-car.com/annualmeeting.

“Proceeds from the tournament support the Education Foundation’s Mission to secure donations that support philanthropic and collision repair education activities that promote and enhance career opportunities in the industry,” said Russell Thrall III, Interim Associate Director of the Education Foundation. “Through the support of the industry, during the past month, the Education Foundation distributed over $100,000 worth of student scholarships, instructor training and curriculum grants to support industry education. Participation in the golf tournament will help us continue this important work.”

 

MARSCIN ASSUMES NEW ROLE AS DEVELOPMENT ADMINISTRATOR FOR
THE I-CAR EDUCATION FOUNDATION

Melissa Marscin has rejoined the staff of the I-CAR Education Foundation as Development Administrator. Marscin formerly worked as Senior Products and Services Specialist for the I-CAR Education Foundation and then for I-CAR. In her new role, Marscin will be responsible for implementing fundraising and grant programs including school curriculum grants, instructor training grants, and student scholarships.

“I would like to welcome Melissa back to the staff of the Education Foundation,” said Russell Thrall III, interim Associate Director of the Education Foundation. “Her wealth of knowledge about the industry’s pre-employment education system and experience working with schools, colleges and donors will benefit both the Education Foundation and the schools and students who rely upon it for support.”

Marscin is a graduate of Saint Mary's College in Notre Dame, Indiana and has been employed by I-CAR since October 2003.

 

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