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Collision Repair Training | United States
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Current Events/News: I-CAR Press Releases August 6, 2007 I-CAR ANNOUNCES ZONE MANAGERS FOR INCREASED COMMUNICATION AND SERVICE Hoffman Estates, IL - August 6, 2007 - After conducting a thorough analysis of industry needs I-CAR redesigned its field support area. Effective July 1, the following I-CAR field staff assumed new roles as Zone Managers in order to more effectively coordinate I-CAR Live Training to the collision industry, support the Gold Class Professionals and Platinum Individual programs, and enhance communication and support to I-CAR volunteers. I-CAR Zone Managers and their designated states include:
I-CAR full-time Zone Trainers will support all field activities and report to their respective Zone Manager and include:
In addition, two Customer Care Specialists are assigned to each zone and support the field support efforts.
In other I-CAR announcements, Jeff Peevy has been named I-CAR Director of Field Operations and will oversee all I-CAR field operations. Audie Swedeen has been named I-CAR Director of Qualification Testing and will oversee the Qualification Test program, which includes the Mobile Qualification Test (MQT) program. Former I-CAR North Central Regional Manager Lon Baudoux now serves as I-CAR Instructor and Program Operations Manager.
“The additional field support from our Zone Trainers and Customer Care Specialists is vital to our efforts. We are serious about constantly improving our support of the industry and meeting their training needs,” remarked Jeff Peevy. “The creation of the Zone Manager role, in conjunction with our Zone Trainers, part-time Program Instructors and army of industry volunteers, will allow us to launch additional face-to-face contact and advance class schedule preparation, such as with our upcoming strong fall training schedule, which will support the growing Gold Class Professionals and Platinum Individual designation programs. We want the industry to know that their Zone Managers and Zone Trainers along with our Customer Care Team at the I-CAR World Headquarters are ready and willing to help them reach their training goals.” To view a list of currently scheduled I-CAR Live Training programs and Qualification Tests in your area, visit the I-CAR home page at www.i-car.com and utilize the Quick Class Search function. To reach an I-CAR Customer Care Specialist, call 800.422.7872. Zone Managers may be reached at 800.422.7456.
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