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Collision Repair Business
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Job Descriptions and Point Requirements: Collision Repair Business
PLEASE NOTE: Effective January 1, 2007, position-related point requirements will no longer apply for new applicants. New applicants must follow 5&2 requirements to qualify.
Only grandfathered Gold Class designated businesses will need to follow position-related point requirements for their 2007 renewal. All renewals after 2007 will require 2 points of ongoing training annually.
Alignment and Mechanical Repair Technician
Assesses and corrects suspension and alignment problems on damaged vehicles and/or performs primarily mechanical repair operations including system diagnostic checks, tests, and removal and replacement of mechanical and electrical parts.
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Gold Class Requirement: |
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9 Points
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Platinum Individual Requirement: |
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11 Points
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Alignment and Mechanical Repair Technician Helper/Apprentice
Assists the Alignment and Mechanical Repair Technician. Corrects suspension and alignment problems on damaged vehicles and/or performs mechanical repair operations including system diagnostic checks, tests, and removal and replacement of mechanical and electrical parts.
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Gold Class Requirement: |
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5 Points
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Platinum Individual Requirement: |
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6 Points
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Collision Repair Technician
Identifies, analyzes, and repairs damaged bodies and body parts of vehicles, according to repair manuals, using hand tools and power tools. Includes frame and structural repair, metal or plastic repair work, and removal and replacement of damaged parts.
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Gold Class Requirement: |
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9 Points
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Platinum Individual Requirement: |
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11 Points
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Collision Repair Technician Helper/Apprentice
Assists the Collision Repair Technician. Repairs damaged bodies and body parts of vehicles, according to repair manuals, using hand tools and power tools. Includes frame and structural repair, metal or plastic repair work, and removal and replacement of damaged parts.
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Gold Class Requirement: |
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5 Points
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Platinum Individual Requirement: |
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6 Points
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Combination Technician
See Collision Repair Technician and Refinish Technician and/or Collision Repair and Alignment/Mechanical Repair Technician.
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Gold Class Requirement: |
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11 Points
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Platinum Individual Requirement: |
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14 Points
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Combination Technician Helper/Apprentice
Assists the Combination Technician. See Collision Repair Technician Helper and Refinish Technician Helper and/or Collision Repair Technician Helper and Alignment/Mechanical Repair Technician Helper.
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Gold Class Requirement: |
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6 Points
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Platinum Individual Requirement: |
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7 Points
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Estimator/Salesperson
Inspects, tests, and analyzes damaged vehicles to determine need for and type of repairs. Prepares damage repair appraisals and negotiates repair costs. Deals directly with the customer and insurance company representatives. Follows up on the repair process. Involved in all repair decisions. Responsible for final delivery of the vehicle to the customer.
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Gold Class Requirement: |
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13 Points
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Platinum Individual Requirement: |
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16 Points
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Owner/Manager - Not Exempt
Oversees and manages daily business activities, estimating, and the repair process. Has a job description that resembles combinations of the estimator/salesperson and production manager/foreman positions.
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Gold Class Requirement: |
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13 Points
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Platinum Individual Requirement: |
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16 Points
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Production Manager/Foreman
Schedules workflow and monitors work in progress. Provides technical assistance and support to technicians; controls repair quality. Appraises collision damage, coordinates training, coordinates parts and supply orders. Involved in all repair decisions.
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Gold Class Requirement: |
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13 Points
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Platinum Individual Requirement: |
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16 Points
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Production Manager/Foreman Helper/Apprentice
Assists the Production Manager/Foreman. Provides technical assistance and support to technicians; controls repair quality. Appraises collision damage, coordinates training, coordinates parts and supply orders. Involved in all repair decisions.
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Gold Class Requirement: |
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6 Points
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Platinum Individual Requirement: |
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8 Points
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Refinish Technician
Responsible for refinishing a vehicle. This may include identifying paint codes, ordering materials, preparing or verifying the surface, applying paint, tinting colors, and final detailing.
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Gold Class Requirement: |
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4 Points
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Platinum Individual Requirement: |
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6 Points
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Refinish Technician Helper
Assists the Refinish Technician. This may include identifying paint codes, ordering materials, preparing or verifying the surface, applying paint, tinting colors, and final detailing.
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Gold Class Requirement: |
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2 Points
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Platinum Individual Requirement: |
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6 Points
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Structural Repair Technician
Identifies, analyzes, measures, and repairs damaged unibody and frame vehicles to proper dimensions using structural repair racks and benches, three-dimensional measuring systems, hand tools, and power tools. Assesses and corrects steering and suspension and alignment problems on damaged vehicles, and/or performs exterior panel, mechanical and electrical part removal and replacement operations.
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Gold Class Requirement: |
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14 Points
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Platinum Individual Requirement: |
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18 Points
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Glass Installer (Vehicle)
Removes and/or installs vehicle glass either mobile or at a fixed location.
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Gold Class Requirement: |
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2 Points
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Platinum Individual Requirement: |
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6 Points
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Glass Installer (Vehicle) Helper/Apprentice
Assists the Installer. Removes and/or installs vehicle glass either mobile or at a fixed location.
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Gold Class Requirement: |
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1 Points
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Platinum Individual Requirement: |
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6 Points
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Personnel not directly involved with the collision repair process or estimating have no Gold Class point requirements. Examples of these positions are:
Office Manager
Oversees and manages the daily administrative functions of the business.
Office Support Personnel
Performs clerical, accounting, secretarial and/or administrative duties, including answering phones, scheduling repairs, typing correspondence, preparing reports, data entry, billing, filing, etc.
Parts Manager
Maintains an inventory of parts to enable Collision Repair Technicians to perform repairs. Keeps inventory at a level where the business can perform to maximum efficiency. Orders, distributes, and handles billing of parts. Oversees and manages parts personnel. Usually has no direct involvement in the repair process other than by association.
Parts Personnel
Orders, takes delivery of, and stocks parts. Follows up on back orders, manages parts inventory. Costs out and reconciles work orders. Coordinates returns and credits. Acts as liaison with managers and foreman. Usually has no direct involvement in the repair process other than by association.
Porter/Lot Person
Washes, cleans, and services repairable vehicles. Prepares vehicle to return to the customer following completion of repair.
Owner - Exempt
Only performs administrative tasks and is not involved in daily business activities, estimating, or the repair process. An exempt collision repair business owner must have a full-time manager listed on the application that performs the repair process tasks of the non-exempt owner.
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