Professional Development Program (PDP) for Insurance Professionals

The I-CAR® PDP™ is a competitive resource for Insurance professionals.

Auto Physical Damage Appraisers (APDAs) inspect, analyze and evaluate damaged vehicles to create a comprehensive and accurate damage report and the I-CAR PDP training prepares APDAs with the knowledge and solutions needed for their role.

These individuals often travel to a vehicle’s location, which may include tow facilities, repair facilities, dealerships and customer locations. They may also work in a company drive-in claims center and use computers to write estimates and use computer software to write estimates. Those in this role document all aspects of claims investigation and processing and follow company claims processes that account for a fair and accurate settlement, customer satisfaction and cost management.

I-CAR training for the Auto Physical Damage Appraiser builds knowledge by progressive training through ProLevels. Each ProLevel® builds skills incrementally, until the successful completion of ProLevel 3®. 

Knowledge Areas & ProLevels

  • Write a complete and accurate damage report for front, side, and rear impact damage on drivable vehicles
  • Work safely around hybrid vehicles
  • Analyze damage to restraint systems
  • Understand the automotive refinish process
  • Diagnose simple electrical damage
  • Advanced materials damage analysis
  • Identify potential fraud indicators
  • Identify subrogation issues
  • Identify hail, theft, and vandalism damage
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  • Write a complete and accurate damage report for front, side, and rear impact damage on drivable vehicles
  • Front, side and rear impact damage analysis on non-drivable vehicles
  • Advanced safety systems and advanced electrical/mechanical systems damage analysis
  • Stationary glass damage analysis and replacement considerations
  • Evaluate and process total loss claims
  • Identify flood and fire damage
  • Strongly encouraged to maintain ASE Estimator (B5) certification
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  • Perform a tear-down for complete damage analysis
  • Advanced steering and suspension systems damage analysis
  • Strongly encouraged to obtain ASE certification, beyond the Estimator (B6) certifications
  • Perform estimate audits for ProLevel 1 appraisers
  • Recognized by an accredited insurance industry training/ designation organization
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New_course_catalog.pngAPDA Platinum Package

For the first-time ever, Auto Physical Damage Appraisers can register for the training needed to achieve Platinum™ and save 10% as part of I-CAR's APDA Platinum Package.

This package is intended for those who have not yet begun their ProLevel 1® training.

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Training Formats

I-CAR offers a wide variety of comprehensive training courses for insurance professionals. As an added convenience, I-CAR has made all ProLevel 1 courses recommended to Auto Physical Damage Appraisers available online! Online classes can be accessed anywhere with internet access at any time, allowing a student to stop and resume testing at their leisure.

Visit our Auto Physical Damage Appraiser course catalog.

Achieving Platinum™ Recognition

Upon completing all Knowledge Area requirements for ProLevel 1® an individual will be awarded Platinum status for their APDA role. For more information on achieving and maintain Platinum Status visit the PDP Manual.

Interested in achieving Gold Class? Visit the Insurance Gold Class page to find out how.