Insurance Platinum

Individuals who achieve Platinum recognition can benefit from enhanced career opportunities and have the abilty to:

  • Contribute to accurate claims process
  • Improve overall operational efficiencies in repair process
  • Understand damage analysis procedures on current vehicle technology
  • Interact and communicate effectively with customers about vehicle repairs



To achieve Platinum designation, an individual must complete all ProLevel 1® requirements for his or her role. Upon completing these requirements Platinum certificate is automatically mailed, and its date becomes the individual’s annual renewal date to maintain Platinum.

To maintain Platinum designation, the individual must complete all ProLevel 2® requirements by the next annual renewal date. The individual must then complete all ProLevel 3® requirements by the following annual renewal date. After achieving ProLevel 3, the individual must complete six credit hours of annual ongoing role-relevant training each year by the annual renewal date.

If Platinum status has expired, the individual will still retain his or her training records and credit earned for any ProLevel previously completed. Platinum status can be regained by achieving the next ProLevel being worked towards. This rule applies no matter how long the gap in training was, and even if the individual goes to another business.

Learn more about Maintaining and Regaining Platinum requirements.