• Intro to Collision Repair

    Build a strong foundation for your whole team. REGISTER NOW

  • New Platinum Package for APDAs

    Get the training you need and save. EXPLORE

  • Gold Class Improves DRP Performance

    New Data Proves Benefits Read White Paper

  • Protect Your Customers from Improper Repairs

    Make safety a priority. Train with I-CAR. LEARN MORE

  • Auto Physical Damage Appraisers

    Become the best in your field. ENROLL TODAY

  • Become a Gold Class® Business

    Take performance to a higher level with I-CAR. START TODAY

  • Earn Platinum™ and Be Proud

    Recognition for your training can shape your career. LEARN MORE

  • Quick Tips for PDP Training Success

    Play Video to Learn More WATCH NOW

I-CAR Helps Keep Consumers Safe

In the Insurance business, risk reduction and safety go hand-in-hand. I-CAR understands. That’s why I-CAR provides industry-recognized training for everyone involved in the repair of your customers’ vehicles – from your physical damage appraisers to all the technicians at the shops in your repair networks.

Like you, I-CAR wants to ensure that every consumer drives off in a properly repaired vehicle, every time. 

To learn more about how I-CAR works with the insurance industry, click on a tab below.

The Industry Standard in Collision Repair Training

I-CAR provides the insurance industry with proven, recognized solutions for collision repair training. Whether you're an auto physical damage appraiser looking for a training program designed specifically to help you advance your career or an insurer looking to establish quailty criteria for the collision repair facilities in your network, I-CAR provides the answers you seek.

I-CAR TRAINING PROGRAMS

Insurance Platinum™ Recognition

Platinum recognition is the industry standard for collision repair training. Physical damage appraisers who achieve Platinum recognition gain an up-to-date understanding of the latest vehicle technologies, helping them to provide more accurate claim service and more confident customer communication. Most importantly, Platinum recognition sets appraisers on a career path for success.

Insurance Professional Development Program (PDP)

I-CAR has developed a training program designed to provide the specific knowledge and skills that auto physical damage appraisers need to contribute to complete, safe and quality collision repairs. By providing a mechanism for appraisers to build on their knowledge and advance their skills, the Insurance PDP creates a path for career development, an opportunity for insurers to build successful organizations, and, ultimately, increased peace of mind for consumers everywhere.

Introduction to Collision Repair Series

The Introduction to Collision Repair series provides foundational knowledge that staff new to the collision repair industry need to understand, such as core collision repair concepts and terminology. This helps to ensure customer-facing employees can communicate with confidence and professionalism.

Gain a Competitive Edge

When you're looking to get ahead in your career, the knowledge and skills you bring to a business make all the difference. I-CAR offers a training path designed specifically for auto physical damage appraisers, so you can be confident in your abilities and be prepared to excel.

  • Training progresses from foundational through to expert levels
  • Classes conveniently offered in live classroom, online and virtual formats to fit into busy schedules
  • Access your training records anytime with your own online, secure personal account


Questions? The I-CARE Customer Support Team can help you establish your I-CAR account as well as choose and register for training. Just call 800-ICARUSA Monday through Friday, 7:00 am - 6:00 pm CST.

TRAINING OPTIONS

Start Training Today

It's easy to get started with I-CAR training. Simply create a myI-CAR account and you'll find all the tools and support you need to plan, track and maintain your training, including a training planner that shows which classes you need and a training schedule that highlights needed courses in your area.

If you're not sure which class to take first, I-CAR.com has a complete outline of courses required at each level in order to complete the Auto Physical Damage Appraiser role requirements and achive Platinum™ recognition.

Introduction to Collision Repair Series

Start your training path out strong by covering the fundamentals. The Intro to Collision Repair Series brings you up to speed on the basics of collision repair -- from terminology to processes, from mechanical systems to attachment methods. 

Achieve Platinum™ Recognition

Platinum recognition is the industry standard for collision repair training. Follow this training path to build your expertise and set yourself apart.

Why Does Recognition Matter?

When you achieve Platinum recognition, you equip yourself with an up-to-date understanding of the latest vehicle technologies, so you can provide more accurate claim services and more confident customer communication. And when you hold Platinum recognition, you set yourself on a career path for success.

HELP YOUR TEAM EXCEL

Your team plays a crucial role in the collision repair process, so it's critical that you set your team up for success. I-CAR training helps them gain the knowledge and skills they need to understand current vehicle technology and the mechanics of vehicle damage and repair, so they are equipped to perform their roles more efficiently and effectively.

With I-CAR, you can:
  • Build foundational knowledge for your Claims Team
  • Identify the right training to give your staff confidence to do their jobs well
  • Communicate with professionalism with repair facilities and customers

I-CAR TRAINING PROGRAMS

New White Paper Proves Training to Gold Class Can Lower Cost to Repair

A 2015 I-CAR white paper, How to Become the Best in Collision Repair – Complete, Safe Quality and Affordable Repairs, proves that Gold Class shops with well-trained technicians repair vehicles faster, and as a result shorten rental car days, both important factors to reducing total cost to repair and maintaining a competitive advantage.

Start Training Today

It's easy to get started with I-CAR training. Simply submit an employee roster to I-CAR, activate your myI-CAR account, and start planning your team's training using the Training Maager Tool.

Introduction to Collision Repair Series

Start your team's training by covering the fundamentals. The Intro to Collision Repair Series brings your staff up to speed on the basics of collision repair -- from terminology to processes, from mechanical systems to attachment methods. 

Insurance Professional Development Program™ (PDP)

I-CAR has developed a training program designed to provide the specific knowledge and skills that auto physical damage appraisers need to contribute to complete, safe and quality collision repairs. By providing a mechanism for appraisers to build on their knowledge and advance their skills, the Insurance PDP creates a path for career development, an opportunity for insurers to build successful organizations, and peace of mind for consumers everywhere.

Training Support

I-CAR offers all of the tools and support you need to plan, track and manage training for your staff. Simply launch the Training Manager tool from within your myI-CAR account. Everything you need is at your fingertips!

Lead Your Auto Physical Damage Appraisers to Success

Your team of Material Damage Professionals is an essential part of the insurance industry. Help make sure they have the knowledge and skills they need to excel in their work and ensure efficient claim handling practices. 

I-CAR can help you:

  • Build foundational knowledge for your staff
  • Help your Auto Physical Damage Appraisers achieve Platinum recognition
  • Look for trained Independent Adjusters
  • Help your organization achieve Gold Class recognition
  • Encourage high standards of training for your Direct Repair Program
  • Build efficient and effective claims handling best practices
  • Gain a higher level of overall business performance

I-CAR TRAINING PROGRAMS

Start Training Today

It's easy to get started with I-CAR training. Simply submit an employee roster to I-CAR, activate your myI-CAR account, and start planning your training in the Training Manager tool.

Introduction to Collision Repair Series

Start your team's training by covering the fundamentals. The Intro to Collision Repair Series brings your staff up to speed on the basics of collision repair -- from terminology to processes, from mechanical systems to attachment methods. 

Insurance Professional Development Program™ (PDP)

Knowledgeable, well-trained damage appraisers give your organization a competitive advantage. I-CAR's PDP program can help you help your team facilitate the repair process and gain credibility with collision repair facilities.

Insurance Gold Class®

As your auto physical damage appraisers achieve and maintain Platinum™ recognition, your organization will achieve Gold Class recognition -- the same industry recognition as collision repair facilities.

Training Support

I-CAR offers all of the tools and support you need to plan, track and manage training for your staff. Simply launch the Training Manager tool from within your myI-CAR account. Everything you need is at your fingertips!

Training Matters

When you provide third-party services to a property-casualty insurer, it's important to maintain a strong level of knowledge in the collision repair field. I-CAR can help. Training using the PDP™ for the Physical Damage Appraiser Role will put you on par with the rest of the industry and give the businesses that hire you confidence in your knowledge and skills.

I-CAR TRAINING PROGRAMS

Start Training Today

It's easy to get started with I-CAR training. Simply create a myI-CAR account and you'll find all the tools and support you need to plan, track and maintain your training. 

Introduction to Collision Repair Series

Start your training by covering the fundamentals. The Intro to Collision Repair Series brings you up to speed on the basics of collision repair -- from terminology to processes, from mechanical systems to attachment methods. 

Insurance Professional Development Program™ (PDP)

Being a knowledgeable, well-trained damage appraiser gives you a competitive advantage. I-CAR's PDP program can help you facilitate the repair process and gain credibility with collision repair facilities and insurers.

Improve Business Performance

In a competitive world, I-CAR training makes a difference. Businesses that embrace training -- those that build a learning culture within their organization -- consistently see a solid return on investment and a higher level of performance across their organizations. Commit to training your staff with I-CAR, and improve your claims and network metrics.

VALUE OF I-CAR TRAINING

New White Paper Proves Training to Gold Class Can Lower Cost to Repair

A 2015 I-CAR white paper, How to Become the Best in Collision Repair – Complete, Safe Quality and Affordable Repairs, proves that Gold Class shops with well-trained technicians repair vehicles faster, and as a result shorten rental car days, both important factors to reducing total cost to repair and maintaining a competitive advantage.

Insurance Professional Development Program™ (PDP)

Knowledgeable, well-trained insurance professionals give your organization a competitive advantage. I-CAR's PDP program can help your employees improve claims accuracy and interact with customers more confidently and professionally, and it can give your organization important credibility with collision repair facilities.

Insurance Gold Class®

Gold Class recognition may take place at the corporate/company level or at the office/business location/department level. Don't pass up this important opportunity to set your organization apart.

Collision Repair Gold Class® Recognition

With today's ever-changing and increasingly complex automotive technology, collision repair technicians must train constantly or risk falling behind. When you incorporate Gold Class requirements or preferences in your DRP, you help to make sure that every customer receives a complete, safe and quality repair.