Roles Overview

The PDP™ provides role-relevant training for these roles: 

Through the PDP, individuals in these roles take specialized training that provides them with the knowledge needed to produce complete, safe and quality repairs.

Role Requirements for Gold Class®
One of the requirements for a business to achieve and maintain Gold Class recognition, in addition to ongoing training, is that the business must employ Platinum™ individuals in each of these four required roles:

Non-Structural Technician
Steel Structural Technician
Refinish Technician
These individuals will be designated as Role Reps. One individual may be assigned as the Role Rep for multiple roles if the individual achieves Platinum for each role position.

Optionally, businesses may also provide the opportunity for technicians to achieve Platinum Individual recognition for three specialty roles:


Platinum individuals in these roles are NOT REQUIRED for the business to achieve Gold Class.

Click here for more information on Platinum and Gold Class recognition.