Vehicle Identification, Estimating Systems, and Terminology
DAM01e

Course format: Online training with posttest
I-CAR Credit Hours: 3 hours
Estimated Duration: 3 hours
Pricing
Gold Class: $114.00
Platinum: $114.00
Standard: $138.00

This course helps satisfy ProLevel training requirements for the following roles:
Estimator
Auto Physical Damage Appraiser

This course is an Annual Training option for the following roles:
Estimator
Auto Physical Damage Appraiser

  • Discuss the important functions of a damage report and identify the different types
  • Explain estimating systems and identify necessary customer and vehicle information for writing a damage report
  • Understand common damage report terms and where to apply them on a report
  • Identify how pre-existing damage can affect the damage report writing process
  • Understand the refinish operation terms associated with writing a complete and accurate damage report

Module 1 – Damage Report Overview
This module identifies different types of damage reports and their functions as well as how to use estimating guides and P-pages.

Module 2 – Damage Analysis
In this module, the student will learn how customer information should be organized for a damage report, which vehicle information that is needed, and where to access that information.

Module 3 – Assessing Vehicle Damage
As the student moves through the course, he or she will learn common industry terms and how to use them in a damage report. The student will learn how to use collision estimating guides and identify additional information that should be obtained from the customer before writing a damage report.

Module 4 – Refinish Operations
The fourth module identifies the different types of original equipment manufacturer (OEM) finishes and the processes involved in refinishing vehicle parts. The student will be able properly record refinish operations on a damage report and explain the importance of corrosion protection.

Module 5 – Finalizing the Damage Report
The final module offers an explanation of the common causes of supplements. This module also will assist in determining restraint system parts that need to be included in damage reports.