Using Honda & Acura Service Information

Course format: Online training with posttest
I-CAR Credit Hours: 1 hour
Estimated Duration: 1 hour
Gold Class: $38.00
Platinum: $38.00
Standard: $46.00

This course is an Annual Training option for the following roles:
Steel Structural Technician
Aluminum Structural Technician
Non-Structural Technician
Electrical/Mechanical Technicians
Refinish Technician
Auto Physical Damage Appraiser

To qualify for ProFirst Certified Status, each shop must have a minimum of two structural technicians and one estimator; OR, one structural technician, one non-structural technician and one estimator complete this course.

This course is intended for U.S. models only.

  • State why using factory service information is critical and recognize the possible consequences of not using it
  • Identify Honda and Acura service publications that may be helpful during the repair process
  • Navigate ServiceExpress to find basic service information
  • Locate frequently used Honda and Acura repair information in body repair and service manuals

Section 1 – Service Information Overview
The first section of this module discusses similarities and differences between Honda and Acura service information for independent repairers (ServiceExpress) and Honda and Acura dealers. In addition, it reviews possible differences between Honda and Acura ServiceExpress and third party licensee information.

Section 2 – ServiceExpress Basics
As the student moves through the module, he or she will learn how to navigate through ServiceExpress. This in-depth look will cover what is available for free and what requires a subscription, as well as possible uses of the service information during collision repairs.

Section 3 – ServiceExpress and Collision Repairs
The final section explains how to use the resources available in ServiceExpress during collision repairs. Students will be able to search for information on ServiceExpress, locate body repair specific information, understand how Honda and Acura model series and model changes work, as well as know the difference in Honda and Acura PDF and ESM body repair manual formats. Interactive exercises help students find what is needed to repair Honda and Acura vehicles.

The Honda and Acura vehicle-specific courses have been designed, developed by, and are maintained by American Honda Motor Company, Inc. (AHM).  AHM has partnered with I-CAR to deliver training to the collision repair industry across the United States.