Learning Culture Overview
PM101E01

Course format: Online training with posttest
I-CAR Credit Hours: 1 hour
Estimated Duration: 1 hour
Pricing
Gold Class: $75.00
Platinum: $75.00
Standard: $90.00

This course helps satisfy ProLevel training requirements for the following roles:
Production Management

This course is an Annual Training option for the following roles:
Estimator
Production Management

Learning Objectives

  • Understand the importance of the I-CAR study observations
  • Describe an industrial age mind-set and how to identify it
  • Apply the principles of knowledge management
  • Understand the definition of a learning culture
  • Discuss the key principles of a learning culture
  • Discuss the benefits of a learning culture

Module 1 – The I-CAR® Study
The course begins with a look at the I-CAR study and the importance of the results that were discovered through this study. Students will see how repair facilities that embraced a learning culture improved on key performance indicators (KPIs) to a much greater degree than repair facilities that did not embrace one. This module will also show how the industrial age mind-set is being replaced by the knowledge age mind-set and what that means for the marketplace.

Module 2 – Establishing a Learning Culture
The second module will define what a learning culture is and address its key principles. Students will see how a learning culture can maximize everything a repair facility does while helping to minimize liability issues and customer complaints.

Course outline containing topics and subtopics.