Improving Your Shop's Cycle Time Process

Course format: Online training with posttest
I-CAR Credit Hours: 1 hour
Estimated Duration: 1 hour
Gold Class: $50.00
Platinum: $50.00
Standard: $60.00


  • Understanding the Cycle Time Process (GE001L01)

This course helps satisfy ProLevel training requirements for the following roles:
Production Management

This course is an Annual Training option for the following roles:
Production Management

Learning Objectives

  • Assess the shop’s current cycle time
  • Identify opportunities to improve cycle time in the areas of customer contact, scheduling, parts handling, organization, and eliminating waste
  • Observe and assess the shop’s repair process through process walkthroughs
  • Identify specific cycle time improvement solutions and how to implement them

Module 1 – Cycle Time Status
The course begins with a brief review of what cycle time is and how it can be broken down into shorter sub-cycle times. An assessment is made of the shop’s current cycle time and where there may be time bandits lurking that are making the repair process inefficient.

Module 2 – Improvement Opportunities
The second module will offer strategies for eliminating the various time bandits, such as scheduling everything, introducing visual aids, organization opportunities, and eliminating waste. Parts handling, the main time culprit in most shops, will be addressed and suggestions made for how to make parts issues more manageable.

Module 3 – Process Walkthroughs
The third module will continue with improvement suggestions as those who manage production walk four-or-five repairs completely through the process. Suggestions will be made for what to observe during these process walkthroughs and efficiency improvements that could be implemented.

Module 4 – Finding Your Solution
The fourth and final module will suggest how to introduce your observed solutions for improving cycle time to the rest of the shop. Proven methods of doing this will also be discussed.

Course outline containing topics and subtopics.