In-Shop Knowledge Assessment

Training in the collision repair business is a necessity. You want to train your people on the right information. You know your experienced technicians have extensive knowledge, but how do you figure which training they need? To better understand knowledge gained through experience, I-CAR developed the In-Shop Knowledge Assessment. This face-to-face, conversational assessment of all technicians in a shop will confirm their knowledge levels, enabling employee training to focus on areas where it is specifically needed.

These assessments provide immediate feedback so that knowledge gaps can be recognized and addressed. A customized training program is developed from the assessment.

Get to Gold Class Faster

An In-Shop Knowledge Assessment is the best way to get on an accelerated path to Gold Class recognition and enable technicians to more quickly achieve Platinum designation.

The bottom line?

Your shop can experience increased productivity by having a more highly trained workforce.

The Assessment Process


  • • An I-CAR assessor goes to the shop, maximizing productivity and minimizing shop floor downtime
  • • Face-to-face assessments alleviate reading comprehension and language barriers
  • • Technicians can be evaluated to ProLevel 1 during one visit
  • • Assessment and pricing includes any training needed to meet Gold Class requirements
  • • I-CAR will follow up after the assessment to provide a customized training plan

“The assessment process pushed the techs to really
grasp that I-CAR is doing something different than what
they had in the past. Now, our techs want to train more
and ask more questions, and are more involved in what they do.”

- Barry Dorn, Owner, Dorn’s Body and Paint, Mechanicsville, VA

To begin the registration process or obtain more information, email or call 844.505.9557.